RETURN & REFUND POLICY

Shipping

 We offer FREE Shipping on all orders above a minimum order amount, which is informed on the website from time to time. For all orders below the minimum order amount, an additional shipping charge of 99 INR will be applied at checkout. The order will take 5-6 days to reach your doorstep. You can consider the shipping rates shown at the time of checkout to be final.

Cash on delivery

For all cash-on-delivery purchases, an additional handling fee of 80 INR plus shipping charges will be applied at checkout. We will call your mobile number to confirm the order prior to processing your COD order. Any unreachable customer will be emailed for further contact. If we are unable to get in touch with you for 3 days from the date of your order, it will automatically get cancelled.

Cancellations

Orders that are placed can be cancelled on the same day by reaching out to our customer care in time that is before the order is shipped. If you cancel it in time, will refund the full amount back into your account. It may take 8 – 9 business days for the amount to reflect in your account.

Refunds

On single purchases we only provide refunds or replacements if the products are damaged during shipping or any other genuine case (final decision taken by us), provided that you reach out to our customer care team within 24 hours of delivery of said Order. An opening video of the parcel is a must and the photographs of the damaged products immediately upon opening the said order with the boxes and packaging to be sent to our customer care mail id – contactavka@gmail.com If the products are used, we do not offer a refund, as the product now cannot be resold to any other customer. Also as these are hygiene products there would be no returns.

 While we are committed to provide the best to our customers and we pay attention to every detail, sometimes even we are susceptible to making mistakes. So if there are any concerns please call our customer care number (+91 938-076-6387) and we will provide you with the best possible options.